BSS Transformations

How to Move from Legacy to a Fully Convergent Digital BSS

Supporting a Range of Transformation Strategies

Qvantel Flex BSS supports any size of CSP. Qvantel's track record includes delivering full-scale BSS transformations for tier 1 CSPs to rolling out new greenfield stacks for 5G SA and digital brands. We support a range of BSS transformation options including:

  Greenfield Launch

Implementing a new greenfield stack and migrating customers from legacy stacks over time can be a preferred option to get rid of legacy system bottlenecks. This approach is best suited to systems to new technologies like 5G and also for new brands, such as digital sub-brands and new B2B brands.

  Full Transformation of Legacy BSS

Qvantel has transformed legacy BSS, migrating customers from numerous legacy stacks to consolidate systems to a single, convergent BSS that supports all customers (B2C, B2B) for all lines of business (mobile, fixed broadband, content, and other value-added and third-party services). These transformations can be carried out in a ‘big bang’ approach and also a phased migration and rollout of the new consolidated BSS.

  Customer Care Upgrade

CSPs can implement Qvantel’s AI-powered Customer Care Copilot to improve care performance and results. Then the CSP can add other modules of Qvantel Flex BSS as a gradual replacement and consolidation of legacy BSS.

  Move to Cloud Billing

Legacy revenue management and billing can often struggle to support new B2B and 5G SA business models. Qvantel Flex Billing enables CSPs to start their BSS transformation with billing and then update other functions over time.

Supporting a Range of Transformation Strategies

Qvantel Flex BSS supports any size of CSP. Qvantel's track record includes delivering full-scale BSS transformations for tier 1 CSPs to rolling out new greenfield stacks for 5G SA and digital brands. We support a range of options including:

  Greenfield Launch

Implementing a new greenfield stack and migrating customers from legacy stacks over time can be preferred option to get rid of legacy system bottlenecks. This approach is best suited to systems to new technologies like 5G and also for new brands, such as digital sub-brands and new B2B brands.

  Full Transformation

Powerful digital BSS for multiple lines of business with rich business features, configurability, and future-proof, cloud-native foundation. Perfect for CSPs to become fully digital and break free from legacy BSS.

 

  Enterprise Enablement

Business optimized BSS solution for efficient and lean way to launch and grow B2B business. Tap into new revenue streams with expansion to B2B2X, 5G, and IoT for enterprise.

  Cloud Billing

Award-winning system supporting end-to-end billing processes even for the most challenging and complex business. A perfect fit when your monetization landscape needs transformation due to 5G.

Overcome Challenges of Legacy BSS Replacement

 

Two Main Types of Legacy Transformations 

Phased Transformation

Legacy BSS is replaced in Phases

Ideal for CSPs with high customer volumes, complex legacy IT landscape, and multiple lines of business

"Big Bang" Transformation

One Time Swap from Legacy BSS to New BSS

Ideal for CSPs with smaller customer volumes, complex legacy IT landscape,
and multiple lines of business.

 
 

 

Discover the Best Way to Change from Complex IT Legacy to a New Digital, Agile BSS

Today’s CSPs are under enormous pressure to modernise their BSS systems to reduce costs, enable new revenue streams, improve customer satisfaction, and provide a platform for growth. Falling revenues from traditional services and competition from new entrants are forcing CSPs to upgrade the systems that they use to run their businesses.

Many CSPs are faced with: 

●  High legacy IT complexity  
●  Slow time to market  
●  High maintenance costs  
●  Slow adoption of new features  
●  Low level of digitalisation and automation  
●  Vendor lock-in 
●  Legacy IT end-of-life risks
 

Finding a way to move from this challenging state to automated, digital, clean IT, and business architecture is a very difficult mission. The biggest challenge in digital transformation for many CSPs is overcoming the hurdle of legacy systems.

Qvantel has led multiple industry-leading CSPs to address this challenge and successfully transformed their legacy into a new digital future via:

1) Big Bang “Switch Off / Switch On” change of the BSS system (even with migration of tens of millions of subscribers)

or

2) Phased Transformations (where the new, digital platform is introduced in phases to automate and digitalise one business line at a time, and with phased migrations of existing customers to the new system). 

 

Two Main Types of Legacy Transformations 

Phased Transformation

Legacy BSS is replaced in Phases

Ideal for CSPs with high customer volumes, complex legacy IT landscape, and multiple lines of business

"Big Bang" Transformation

One Time Swap from Legacy BSS to New BSS

Ideal for CSPs with smaller customer volumes, complex legacy IT landscape,
and multiple lines of business.

 
 

 

Discover the Best Way to Take the Leap from Complex IT Legacy to a New All-Digital Business

Today’s Operators are under enormous pressure to modernize their BSS systems to reduce costs, enable new revenue streams, and improve customer satisfaction. Falling revenues from traditional services and competition from new entrants are squeezing profits and requirements from newer technologies like 5G and IoT demand capabilities that their legacy BSS cannot handle.

Many in the industry are now faced with : 

 
●  High Legacy IT Complexity  
●  Slow Time To Market  
●  High Maintenance Cost  
●  Slow Adoption of New Features  
●  Low level of Digitalization and Automation  
●  Vendor Lock-in & Data Hostage Situation  
●  Legacy IT End-of-life Risks
 

Finding a way to move from this challenging state to automated, digital, clean IT, and business architecture is a very difficult mission.

Qvantel has led multiple industry-leading telcos to address this challenge and successfully transformed their Legacy into a new digital future via:

1) Big Bang “Switch off / Switch On” change of the BSS system (even with migration of tens of millions of subscribers)

or

2) Phased Transformations (where the new, digital platform is introduced in phases to automate and digitalize one business line at the time, and with phased migrations of existing customers to the new system). 

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Digital Overlay: A Low-Risk Approach to Transformation

Replacing legacy systems is still the biggest barrier to transformation. A digital overlay approach solves this problem by providing a layer between end users and legacy stacks.

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An Organic Approach to BSS Transformation

One of the main barriers to a successful digital transformation is legacy systems. By removing this barrier, CSPs can take out the main elements of risk in a transformation program. As such, CSPs are reviewing their BSS strategies to examine if implementing a new digital BSS on a greenfield basis can form the foundation for the transformation of the parent CSP’s legacy BSS.

This new BSS can be for a new-brand (e.g. attacker brand or B2B brand) or a new line of business (e.g. FTTx). Then over time this new BSS gradually replaces the main legacy as customers are migrated as they upgrade (e.g. from 4G to 5G services) or change plans. All new customers are added to the new digital BSS. This organic and commercial approach to migrating customers from legacy stacks to a new digital BSS presents a low-risk strategy for transformation.

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Take the Low-Risk Approach to BSS Transformation

One of the main barriers to digital transformation is legacy systems. By removing this barrier, CSPs can take out the main elements of risk in a transformation program. Also, the increased digital literacy of consumers means that the digital-first approach used by digital sub-brands is now relevant to the majority of consumers. As such, CSPs are reviewing their BSS strategies to see if launching a digital sub-brand and use of the same digital BSS for the parent telco brand can be a winning strategy. This involves migrating legacy BSS to Digital BSS using a low-risk organic and commercial approach.

The use of no-code Digital BSS provides the foundation for this low-risk transformation approach and can be tied in new 5G offers to drive organic migration for existing customers. This organic approach to transformation removes the legacy headache from BSS transformation.

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Accelerate Your Digitalization with a Greenfield Approach

 
"Launching a Digital Parallel or Sub-Brand is an effective way for Telcos to target new markets and create differentiated offers from their existing brands and with significantly lower Customer Acquisition Costs."

 

 

Telco Operators Are Facing Fierce Competition

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Many Operators around the globe are increasingly losing business to both new entrants in the market, as well as incumbent competing Telcos who are launching digital propositions. 

They must move quickly with a compelling digital solution to be able to win market share and stay competitive.

A Digital Sub-Brand or Parallel Brand Can Win the Competitive Advantage

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The Qvantel Flex BSS platform provides a low-risk and fast way for challenged Telcos to quickly launch a pure digital proposition at a low operating cost and without the constraints and challenges of legacy BSS.

This "Digital Express" approach is optimized for enabling telcos to go to market quickly with a fully digital, self-service oriented proposition and a seamless path to expand from the initial business scope to include additional business lines, new segments, geographies, and additional brands if needed. 

A new digital proposition launched as a Greenfield MVNO, Parallel- or Sub-Brand can give you the advantage of:

●  Aggressive Pricing 
●  Easy digital self-service experience 
●  Focused segmentation (e.g. Youth, Media Usage, Bundles, etc) 
●  Vastly improved levels of cost-efficiency and agility 
●  Modern and flexible digital platform for rapid changes
●  SaaS from the Cloud

 

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